We're here to help

We provide a broad range of NDIS supports including Supported Independent Living, personal care, community participation, daily living assistance, transport, short term and medium term accommodation, hospital discharge support, and specialist support for participants living with acquired brain injury, dementia, cancer, multiple sclerosis, palliative care needs and more.

Yes, Best Disability Support Services is a registered NDIS provider, including registration for Supported Independent Living under Registration Group 138.

Our services are available to NDIS participants who are self managed, plan managed or NDIA managed.

Contact our team by phone, email or the website contact form. We will arrange an initial conversation to understand your needs and goals, then work with you to set up the right supports.

Yes, participant choice and control is central to how we operate. We work with you to match support workers based on your preferences and support needs.

Yes, we have support workers available and can commence supports quickly, subject to availability and your specific requirements.

Yes, we accept self managed, plan managed and NDIA managed participants.

Yes, we provide transport assistance to help participants attend appointments, access the community and stay socially connected.

Yes, we are a registered SIL provider and offer a range of SIL accommodation options across our service areas.

Yes, we offer short term accommodation and respite supports for participants and their families and carers.

Yes, our personalised support model is built around your individual goals, focusing on independence, wellbeing and quality of life, in collaboration with you, your family and your support coordinator.

Yes, we support both children and adults across our services.

We proudly service Victoria (including Melbourne, Geelong, Ballarat, and Bendigo) and Western Australia (including Perth and Kalgoorlie).

Yes, your support schedule is completely flexible and can be modified or paused according to the standard notice terms outlined in your service agreement.

Yes, our support network operates 24 hours a day, 7 days a week, 365 days a year—including weekends and all public holidays.

You can share feedback or file a complaint confidentially by calling our office line, emailing us directly, or using our secure online website contact forms.

Our workers hold specialized disability qualifications, First Aid/CPR certifications, clear NDIS Worker Screening, and Working with Children Checks, alongside rigorous cultural sensitivity training.

Yes, switching is completely seamless; our team handles the transition logistics step-by-step so your day-to-day care experiences zero interruptions.